A CRM that actually knows pharmacy.
GoHighLevel runs the marketing core — campaigns, automations, pipelines. We tailor it to your PMS data and add a Claude chatbot trained on your formulary, so your patients get pharmacy-correct answers, not generic ones.
- PatientMr. K · 71
- Active Rx4 · 1 controlled
- Last refill12 days ago
- Pickup pattern1st of the month
- MTM eligibleYes · annual due
- Vaccine statusFlu pending
- Retention score84/100
How it works
Three layers, one CRM.
PMS data syncs in
Patient list, active Rx, refill patterns, vaccine status — all imported and kept in sync. Source of truth stays in your PMS.
Pharmacy automations run
Refill texts, MTM follow-ups, vaccine campaigns, lapsed-patient reactivation. Templates are pharmacy-correct, HIPAA-safe by default.
Claude answers the questions
When a patient texts your number, the chatbot answers — using your formulary, your hours, and your refill rules. Hard handoff to staff for clinical questions.
What's in the box
Marketing infrastructure, plus the pharmacy parts nobody else builds.
Patient profiles, PMS-synced
Each patient has Rx history, retention score, MTM eligibility, and pickup patterns visible at a glance.
Pharmacy-correct templates
Refill, MTM, vaccine, retention — all written by us, all HIPAA-safe, all editable.
Campaign automation
Send a vaccine push to 1,200 eligible patients in 4 clicks. Track opens, clicks, bookings.
Claude chatbot · formulary-aware
Patient texts your number, chatbot replies using your data. Clinical questions hand off to staff cleanly.
Pipeline + funnels
MTM funnel, transfer-in funnel, vaccine campaign funnel — all wired to PMS data.
BAA-covered + HIPAA-safe
Built on GHL with a HIPAA-compliant configuration and a Business Associate Agreement.
Roadmap
Where we are.
- Base GoHighLevel HIPAA configurationLive
- PioneerRx data sync · v1Active build · pilot retainer · live by month oneIn build
- Pharmacy template libraryRefill / MTM / vaccine / retention · 80% doneIn build
- Claude formulary chatbotSpec done · build starts month 2In build
- Multi-PMS supportRxSafe, McKesson, LibertyPlanned
- Standalone product launchQ4 2026Planned
The audit is free
Pilot pharmacy · $1,800/mo cut on the first audit
Book the call. We’ll find the leaks the same day.
30 minutes. We audit your software stack on the call and tell you, specifically, where you’re leaking dollars. Whether you hire us or not, you’ll leave with a list.
No long-term contract · Month-to-month after 90 days · No fake testimonials