RelayOS
Product 01 · MonsiLive · Pilot

Pharmacy delivery, connected to your PMS.

Most pharmacies running delivery are stitching together a phone, a paper sheet, and a cousin's car. Monsi replaces all of it with a system that watches your Rx events, dispatches your driver, and texts your patient when the prescription is at their door.

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Live · 2 routesDelivery queue
  • 14:02
    M. R · refrigeratedRt. 2
    OUT
  • 13:58
    J. P · standardRt. 1
    OUT
  • 13:51
    L. C · standardRt. 1
    DELIVERED
  • 13:44
    C. B · controlledRt. 2
    HOLD · ID
  • 13:30
    M. N · refrigeratedRt. 2
    DELIVERED
  • 13:18
    R. K · standardRt. 1
    DELIVERED

How it works

Three steps from prescription to porch.

01

Rx events flow in

When your PMS marks a prescription ready, Monsi knows. Native PioneerRx Rx Event API, partner-gated where required.

02

Driver app dispatches

Routes are optimized automatically. Driver gets the order, the address, the cold-chain flag, and the controlled-substance ID checklist.

03

Patient gets the text

Patient gets a HIPAA-safe text with arrival ETA. Driver scans on delivery. Audit trail logs everything for you.

What's in the box

Built for the actual job, not the demo.

PMS-native dispatch

Live PioneerRx integration. Other PMS clients onboarded one at a time as we ship integrations.

Driver + patient apps

Driver gets a route app with cold-chain flags, patient ID checks, and offline mode. Patient gets a clean tracking experience.

HIPAA-compliant by default

PHI stays inside the system. Texts to patients use pre-approved templates, no patient name in the message body.

Cold-chain logging

Refrigerated meds get a temperature log on every leg. Audit-ready.

Controlled substance ID checks

Driver workflow forces ID capture for Schedule II–V. Stored encrypted, accessible only on audit.

Multi-route, multi-driver

Run two routes, three drivers, weekend coverage — Monsi sees one queue and assigns smartly.

Roadmap

What's shipping next.

  • PioneerRx Rx Event integrationPilot · independent retail pharmacy
    Live
  • Driver app · iOS + AndroidLive in pilot
    Live
  • Patient ETA texts
    Live
  • RxSafe integrationSpec done · partner approval pending
    In build
  • Cold-chain temperature sensorsHardware partner under eval
    In build
  • McKesson integrationQ3 2026
    Planned
  • Liberty integrationQ4 2026
    Planned

The audit is free

Pilot pharmacy · $1,800/mo cut on the first audit

Book the call. We’ll find the leaks the same day.

30 minutes. We audit your software stack on the call and tell you, specifically, where you’re leaking dollars. Whether you hire us or not, you’ll leave with a list.

or aaron@relayosmedia.com

No long-term contract · Month-to-month after 90 days · No fake testimonials